Do you want to quickly impact accountability skills and results?
Why not test out our totally unique Accountability Skills Programme?
Why not test out our totally unique Accountability Skills Programme?
Want a free taster?
Despite training, are managers still…
Despite training, are managers still…
Despite training, are
managers still…
Avoiding addressing under performance and difficult conversations?
Resorting to anger and frustration when things aren't working?
Assuming their people know what good looks like and ending up frustrated?
Assuming their people know what good looks like and ending up frustrated?
Doing the work themselves or over-relying on willing team members when the standard isn't right rather than addressing performance?
Doing the work themselves or over-relying on willing team members when the standard isn't right rather than addressing performance?
Doing the bare minimum to address performance and then asking HR to do it for them?
Doing the bare minimum to address performance and then asking HR to do it for them?
All of these symptoms cause delays to your programmes, prevent you achieving your objectives, cost you money in wasted work, wasted calls, and wasted time. They mean performance issues go unaddressed and that you're wasting opportunities to help people fulfil their potential.
All of these symptoms cause delays to your programmes, prevent you achieving your objectives, cost you money in wasted work, wasted calls, and wasted time. They mean performance issues go unaddressed and that you're wasting opportunities to help people fulfil their potential.
The Three Big Accountability Mistakes
The Three Big
Accountability Mistakes
Lack of clarity: We cannot express in the strongest terms, this one issue is one of the biggest causes of poor accountability. We assume others know what good looks like, are poor at articulating our expectations and then blame people because they don't give us what we didn't ask for. This one module alone has the power to directly impact company results immediately.
Lack of clarity: We cannot express in the strongest terms, this one issue is one of the biggest causes of poor accountability. We assume others know what good looks like, are poor at articulating our expectations and then blame people because they don't give us what we didn't ask for. This one module alone has the power to directly impact company results immediately.
Lack of clarity: We cannot express in the strongest terms, this one issue is one of the biggest causes of poor accountability. We assume others know what good looks like, are poor at articulating our expectations and then blame people because they don't give us what we didn't ask for. This one module alone has the power to directly impact company results immediately.
Lack of conversations: Time and time managers are given frameworks and models for having conversations and yet they still avoid them. Why? Fear. They are afraid, the other person is afraid and so they…..avoid it. With our approach to conversations we teach them to break it down into parts to establish acknowledged patterns. In nearly all situations, this makes it much easier and more natural.
Lack of conversations: Time and time managers are given frameworks and models for having conversations and yet they still avoid them. Why? Fear. They are afraid, the other person is afraid and so they…..avoid it. With our approach to conversations we teach them to break it down into parts to establish acknowledged patterns. In nearly all situations, this makes it much easier and more natural.
Lack of conversations: Time and time managers are given frameworks and models for having conversations and yet they still avoid them. Why? Fear. They are afraid, the other person is afraid and so they…..avoid it. With our approach to conversations we teach them to break it down into parts to establish acknowledged patterns. In nearly all situations, this makes it much easier and more natural.
Lack of consequences: What do most managers do when work isn't to the right standard? Maybe have one conversation, and then? They do it themselves. If there is no consequence, there is no accountability. We teach the use of easy to apply and natural informal consequences which form a nice bridge to formal ones if they are needed. If it feels natural in apply managers are far more likely to do it.
Lack of consequences: What do most managers do when work isn't to the right standard? Maybe have one conversation, and then? They do it themselves. If there is no consequence, there is no accountability. We teach the use of easy to apply and natural informal consequences which form a nice bridge to formal ones if they are needed. If it feels natural in apply managers are far more likely to do it.
How we fix these problems…
While we've got more details you can download below, the main thrust of the approach is focused on:
How to improve the clarity of expectations for team members to reduce confusion, assumptions and excuses. Our specific approach improves consistency, accountability and performance.
How to use informal consequences as a bridge to formal ones using our unique strategy cards, this allows you to significantly improve the quality and consistency of results while still giving people room to learn and correct.
How to use our unique approach to difficult conversations meaning conversations are easier, and reduces the fear for both parties meaning issues can be addressed quickly and with confidence.
Balancing safety and accountability effectively to create an accountable, learning environment without promoting fear.
While we've got more details you can download below, the main thrust of the approach is focused on:
How to improve the clarity of expectations for team members to reduce confusion, assumptions and excuses. Our specific approach improves consistency, accountability and performance.
How to use informal consequences as a bridge to formal ones using our unique strategy cards, this allows you to significantly improve the quality and consistency of results while still giving people room to learn and correct.
How to use our unique approach to difficult conversations meaning conversations are easier, and reduces the fear for both parties meaning issues can be addressed quickly and with confidence.
Balancing safety and accountability effectively to create an accountable, learning environment without promoting fear.
While we've got more details you can download below, the main thrust of the approach is focused on:
How to improve the clarity of expectations for team members to reduce confusion, assumptions and excuses. Our specific approach improves consistency, accountability and performance.
How to use informal consequences as a bridge to formal ones using our unique strategy cards, this allows you to significantly improve the quality and consistency of results while still giving people room to learn and correct.
How to use our unique approach to difficult conversations meaning conversations are easier, and reduces the fear for both parties meaning issues can be addressed quickly and with confidence.
Balancing safety and accountability effectively to create an accountable, learning environment without promoting fear.
Why not download all the details of the course, included all the module information.
How it works
We don't become a professional chef from a weekend cookery course and yet we expect managers to pick up skills in a few days at in-person training, not with us….
Our main course is drip-fed in 5 modules over 6 months.
Each module has it's own workbook to complete and submit before the next module comes out.
Each module breaks down a handful of skills to learn each time.
Building skill while people practice and apply what they have learnt.
Combined with live monthly coaching calls to get live feedback and guidance for the duration of your course.
Our main course is drip-fed in 5 modules over 6 months.
Each module has it's own workbook to complete and submit before the next module comes out.
Each module breaks down a handful of skills to learn each time.
Building skill while people practice and apply what they have learnt.
Combined with live monthly coaching calls to get live feedback and guidance for the duration of your course.
Our main course is drip-fed in 5 modules over 6 months.
Each module has it's own workbook to complete and submit before the next module comes out.
Each module breaks down a handful of skills to learn each time.
Building skill while people practice and apply what they have learnt.
Combined with live monthly coaching calls to get live feedback and guidance for the duration of your course.
How our approach works...
Skill Verification
You know what it's like with traditional management development, people can turn up, have a nice lunch and if they want to…….go right back to what they did before. With Skill Verification we ensure there is at least some verification of skill. We provide their line manager with a short template to complete and to confirm skill verification before anyone passes the course! That little bit of accountability can make all the difference.
Price? Each of our courses are £345, simple,
easy. Get in touch if you'd like to try one.
Price? Each of our courses are £345, simple, easy.
Get in touch if you'd like to try one.
Want to try it?
What do others say about it?
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
“We recognised early that our managers needed more than traditional management skills—staff weren’t being held accountable, teams underperformed, and tough conversations were avoided. The results have been amazing, staff are clearer on expectations, managers hold team members accountable, and productivity has significantly increased”
Emma Crofts
Head of Culture
"Your absolute go to if you want support with developing a culture of accountability. I've worked with them in 2 organisations now and they have a knack of getting to the heart of the issue by practising what they preach - agreeing very clear expectations and outcomes for what needs to be delivered. At Anchor, Accountability is one of our core values and they are helping us to ensure it is a thread that runs consistently through everything from leadership behaviours to 360, performance management and beyond. They also happen to be very flexible with approach. Happy to recommend!”
Julia Mixter
Executive Director of Corporate Services
“The approach Embed'd teach is incredibly practical, our managers loved getting such easy to apply tools they can use to get immediate results and it also gave us a platform to deepen those skills over time and make sure there is real accountability to do so"
Gayle Hunt
Head of People and Culture
Trusted by
Trusted by
Trusted by
What results do we get?
What results do we get?
What we're interested in is results, that by using our approaches managers and leaders can drive more consistent results, more often, to higher standards, here are examples from some of the clients on this page:
Saved 20% of current work week hours by more effectively delegating downwards, freeing up much needed time for higher value tasks.
Work completed to a more consistent higher standard on site reducing return site visits by 15%.
10% reduction in overall snagging levels, resulting in reduced void periods.
Improved contractor compliance, reducing variations in services delivered by outside parties.
Significant increase in the quality of internal reporting, resulting in more accurate business forecasting.
Increase in first time fix resolution for clients as a result of improved fault diagnosis by contact centres.
When we ask people if they'd recommend this training on a scale from 1-10 we consistently average 9.2/10, with well over 50% of people answering 10/10 - people say they love the actionable, relatable and practical approach and of course, that it works.
We're all most interested in is results, that by using our approaches managers and leaders can drive more consistent results, more often, to higher standards, here are examples from some of the clients on this page:
Saved 20% of current work week hours by more effectively delegating downwards, freeing up much needed time for higher value tasks.
Work completed to a more consistent higher standard on site reducing return site visits by 15%.
10% reduction in overall snagging levels, resulting in reduced void periods.
Improved contractor compliance, reducing variations in services delivered by outside parties.
Significant increase in the quality of internal reporting, resulting in more accurate business forecasting.
Increase in first time fix resolution for clients as a result of improved fault diagnosis by contact centres.
When we ask people if they'd recommend this training on a scale from 1-10 we consistently average 9.2/10, with well over 50% of people answering 101/10 - people say they love the actionable, relatable and practical approach and of course, that it works.
We're all most interested in is results, that by using our approaches managers and leaders can drive more consistent results, more often, to higher standards, here are examples from some of the clients on this page:
Saved 20% of current work week hours by more effectively delegating downwards, freeing up much needed time for higher value tasks.
Work completed to a more consistent higher standard on site reducing return site visits by 15%.
10% reduction in overall snagging levels, resulting in reduced void periods.
Improved contractor compliance, reducing variations in services delivered by outside parties.
Significant increase in the quality of internal reporting, resulting in more accurate business forecasting.
Increase in first time fix resolution for clients as a result of improved fault diagnosis by contact centres.
When we ask people if they'd recommend this training on a scale from 1-10 we consistently average 9.2/10, with well over 50% of people answering 101/10 - people say they love the actionable, relatable and practical approach and of course, that it works.
Why not book some free tasters? Get in touch.
Why not book some free tasters? Get in touch.
About us
About us
About us
Founded by Tom Manning, we specialise in embedding accountability through the entire business, using down-to-earth, relatable and highly effective approaches.
Founded by Tom Manning, we specialise in embedding accountability through the entire business, using down-to-earth, relatable and highly effective approaches.
Founded by Tom Manning, we specialise in embedding accountability through the entire business, using down-to-earth, relatable and highly effective approaches.
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